What if an issue occurs somewhere in your SAP system landscape? How long does it take to find out if this issue originated with SAP or with non-SAP components? nJAMS allows business and IT managers to identify the root cause in real-time and understand what part of their core business processes is affected.

SAP inbound processing requires the upstream system to transfer an IDoc to the IDoc interface (staging area) through the R/3 system port. If the upstream system is recognized, the IDoc is saved in the database and further processed. SAP outbound processing works accordingly, via the IDoc staging area. nJAMS provides information about the iDOC processing to the system administrator as well as all relevant business and IT users.

BENEFITS FOR SAP USERS

  • Respond to business issues and opportunities faster

  • Provide more accurate business reporting

  • Non-intrusive monitoring without code change in SAP IDoc processing

  • Reduce the backlog of open SAP issues

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